ISO 9000 comprises how the needs and requirements of a company are met by the implementation of set of norms with regards to quality management according to the guidelines of the International Standard Organisation (ISO). Nowadays, the 9000 series constitutes of:
ISO 9000:2005: quality management system - basic principles and vocabulary
ISO 9001:2008: quality management system: demands
ISO 9004:2000 : Quality management system: guidelines for performance improvement.
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