The IT Service Management Forum (itSMF) is an independent and not-for-profit institution of IT Service Management (ITSM) professionals worldwide. The role of itSMF is to collect, develop and publish "best practice" in addition to support in education and training of ITSM tools and initiate advisory ideas about ITSM and held conventions. The itSMF is concerned with promoting ITIL (IT Infrastructure Library), Best practice in IT Service Management with a strong emphasis on the ISO/IEC 20000 standard. The itSMF publishes books covering various aspects of Service Management through a process of endorsing them as part of the itSMF Library.
Organizations with ties to ITIL:
1- The Office of Government Commerce (OGC) is part of the Efficiency and Reform Group of the Cabinet Office, a department of the Government of the United Kingdom.
2- The Stationery Office (TSO) a privatised publishing arm of Her Majesty's Stationery Office, is the current ITIL publisher.
3- Axelos is the official accreditor for qualifications based on their Best Practice guidance portfolio.
In addition to ITIL, itSMF also encompasses the following topics:
a - ISACA is an international professional association, well known for COBIT (Control Objectives for Information and Related Technology) as framework for IT Management and IT Governance.
b- ISO/IEC 20000 - The international standard for organizations, which will show their performance in ITSM.
c- ISO/IEC 15504, also known as SPICE (Software Process Improvement and Capability Determination) The international standard for capability in information technology process measured with a standard assessment method.
References:
http://www.itsmfi.org/
https://en.wikipedia.org/wiki/IT_Service_Management_Forum
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